• 26-Jul-2018 to 24-Sep-2018 (EST)
  • Other
  • Washington, DC, USA
  • Full Time

ARMA, Inc. is a small woman-owned business with over 20-years of delivering value-added business solutions that assist the federal and private sector.  We pride ourselves on hiring dynamic individuals with expertise in IT, facilities management, operations, telecommunications, and administrative support.  We offer a very competitive performance-based total compensation plan that allows plenty of opportunity for professional growth and training. Our goal is to improve incumbent retention by helping our employees build relationships, gain more professional knowledge, and leverage their experience to help with ARMA's future projects.  We realize just how important employees are!

Minimum Qualifications:

  • Must be at minimum a high school graduate.
  • Minimum of eight (8) years' experience in installation, repair, and maintenance of computer-based systems.
  • Four (4) years' experience in the areas of voice and/or data transmission facilities.
  • Direct work experience with various transmission media including two and four wire transmission, microwave, fiber optics, satellite, and other.
  • Four (4) years of the required experience must be in the direct testing, evaluation, and quality assurance of voice or data networks.
  • Four (4) years of experience with system administrative duties such as configuring, troubleshooting and monitoring Avaya PBX; performing MAC changes (ie... moves, adds and changes).
  • 5 - 10 years of direct government experience

Preferred Qualifications:

  • BS Degree in a related field
  • Avaya Certified (preferred but not required)


  • Provides in-depth analysis of trouble conditions and facilitate repair efforts.
  • Works independently or coordinates a team of technicians as necessary.
  • Monitors vendors' installation of equipment and perform/coordinate system testing and evaluation activities.
  • Inspects and reviews hardware installation, wiring, power, grounding, system database validation, and other activities to ensure quality installation of services for the client.
  • May perform adjunct installation, deinstallation, and relocation activities including, but not limited to, site preparation and installation and/or removal of cabling and wiring systems, terminal equipment, automated data processing services, and associated hardware and software.
  • May be assigned to tasks requiring quality assurance testing of voice and data switching equipment.
  • May install and/or maintain LAN/WAN equipment or networks of LANs/WANs.
  • Expected to communicate effectively in writing and verbally with all levels of technical, engineering, and management personnel, as required.
  • Coordinates the repair of large or complex troubles.
  • Performs in the area of network testing, analysis, and optimization.
  • Able to apply transmission-engineering principles to existing networks to ensure receipt of quality voice and data telecommunications services.
  • Perform system administrative duties such as moves, adds and changes via Avaya PBX and other adjunct systems. 

Must be able to obtain a background check which includes a credit report.

ARMA, Inc. is an Equal Opportunity Employer (EOE) as defined by the EEOC.

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